Yes, Boyd can customize your cabinets to your specification. In some cases, additional charges may result.

Yes, Boyd has a very competitive "Grad" program.  Preferential Pricing, Office Design Help with our "Grad Partners", and 12 month no interest financing are available to first time equipment/grad orders.

No. Boyd believes in doing one thing better than anyone else.  One has to question the ability of a manufacturer that claims to be an office designer.  Always check credentials of anyone claiming to be a professional office designer.  Boyd can help in locating your equipment, utilities, etc. for you, your architect, or contractor.  Boyd also works very closely with several of the well known professional orthodontic office designers in the USA.

Installation takes 1 week from the time we start.

No, if you want a junction box, one must be ordered separately.

Any matte finish from the major laminate manufacturers (Nevamar, Wilsonart, Formica, or Pionite).

To get you, our customer, the best pricing available, we have standardized on Corian solid surface materials from Dupont.

Yes, Boyd's Delivery Units have FDA approval (reference K020833).

Yes, due to the fact that you are purchasing your cabinetry from a legitimate equipment manufacturer, Boyd cabinets are considered as equipment and may be depreciated as you would depreciate your chairs.

Yes, Boyd equipment carries all the necessary safety and quality control approvals.

Yes, but please check with your financial advisor the specific details of how to apply for this tax credit and support documentation required.

Yes, Boyd serves government installations  under a  VA/GSA pricing schedule.  Currently, Boyd uses contract # V797p-3993k valid until April 30, 2009.

You have the choice in the purchase of Boyd equipment between a full-service dental supply dealer and Boyd directly.

Typically, 4-6 weeks from the time the order is placed (with deposit) until the order is ready for shipment.  Production lead-times begin once the deposit is received.

Boyd has been in business since 1957.

Please call the Boyd Technical Service Department at (800) 255-2693, or in the case of a dealer purchase, call the dealer who sold you the equipment.

Yes, all Boyd equipment is manufactured in our plant in Clearwater, Florida, USA.

Typically, no.  However, in some instances Boyd will offer "show specials" that may include freight.  This is typically done in conjunction with a trade show.

Orthodontics orders, no. Oral Surgery orders, typically yes.

Due to the custom nature of Boyd equipment, a 50% deposit is required at time of order placement, and the balance is due net 30 days.  Special circumstances may alter these payment terms.  Always check with Boyd at the time you place your order for confirmation.

Boyd has a variety of standard colors (approximately 12-16) and  almost unlimited upgrade colors.

Once again, due to the custom nature of Boyd equipment, returns are typically not accepted.  However, if Boyd has made an error in providing the correct equipment, then a return will be gladly accepted.  In special circumstances, equipment may be returned with a restocking charge applied.

One year labor, three years parts.

Cash, Check, Visa/Mastercard, Wire Transfer, and Cashier's Check drawn on a US Bank.

Boyd has a showroom at its headquarters in Clearwater, Florida.  In addition, Boyd has a regional showroom in Columbus, Ohio. Please call Boyd for showroom hours and details.

That  is a question you must answer for yourself.  Boyd prides itself on not resorting to negative sales techniques, but rather to present the merits of its equipment and letting the customer draw his/her own conclusions.  What we can say is we have proudly served the dental/medical specialty markets for over 46 years, which should indicate our equipment's quality and durability.

All Boyd 2000 series chairs are easily programmed. Please refer to the appropriate user's manual for specifics. In the absence of a manual, the following will give you the basics:  (1) Position chair in the desired configuration. (2) Hold the "S" or Save button down for 2-3 seconds (3) Depress the numbered position button that will corespond to the selected position. (4) Listen for audible high pitched beep to confirm porgram has been registered.

Typically, one needs air, water, electrical, and vacuum. Should you select a self-contained water system, then the need for water will be eliminated.

No, arms must be ordered separately.

Yes, we include one (1) age appropriate game with each gaming system.

No, depending on your mounting selection certain power requirements are necessary.  A standard grounded outlet is all that is necessary for your gaming system.  Specific locations and details are provided in your manual and mounting template information.

We provide several mounting options to best fit your office.  The console gaming systems may either be mounted to a wall or to a column.

The wall system is probably the most popular mounting option.  We provide a mounting template, and pre-installation instructions to insure you are prepared to properly mount your gaming system when it arrives.

The column mount enables you to place one to four gaming consoles on a column.  The consoles mount at 90 degree angles and at a variety of heights to accomodate several age ranges.  Instructions to accomplish this are also provided. 

In most cases we can ship your gaming system within 30 days.  If you need a specific leadtime, please let us know at time of order placement and we will do everything we can to meet your delivery requirement.

Chairside game systems are typically a two week turnaround.

Yes, most definitely.  The pricing of our gaming systems are based upon choice of gaming platform and mounting selection. 

When you compare our systems to others on the market, you will find our systems a superior value.

Yes, to our knowledge E2 is the only gaming system available to orthodontists that mounts to the chair, delivery unit, or lightpost.  E2 has available the Sony PSP, Nintendo Gameboy Advanced, and Nintendo DS Lite gaming platforms.

No, freight would be additional.  However, Boyd has pre-negotiated rates based upon our volume.  You will only be charged for the actual freight charges.  We work very hard to provide you with the most cost effective and convenient method of delivery to fit your specific requirements.

The payment terms on all E2 gaming systems are 50% deposit at time of order placement and the balance due prior to shipment.

For your convenience, we accept Visa/Mastercard and company checks in US Funds for payment.

The gaming consoles and mounting hardware come in Putty, Black, or Silver.  Custom colors are available upon request and at an additional charge.

If for some reason your system does not work upon installation, simply call our technical service department @ 800-255-2693 and ask for E2 technical support.

We will make every effort to either troubleshoot your issue or replace your gaming platform.

E2 currently offers Sony Playstation 2 & 3, Gamecube, XBox 360, Wii, and Touchscreen. Also, chairside gaming to include: Gamboy Advance, DSLite, and Sony PSP. 

Due to the custom nature of your E2 system, no returns are accepted.  We will make every effort to answer all your questions on the front end of your purchase, so that you completely understand what the E2 system is and will do for your practice.

The warranty on your E2 system is as follows:  The warranty on the gaming platform, LCD TV, and acutal gaming controllers reverts to the manufacturer's warranty.  Please refer to your operator's manual for specifics.

The warranty on the game console and components are one year from date of invoice.  Boyd warrants workmanship and materials to be free from defect.  Please refer to your manual for details.

E2 offers several advantages versus other systems on the market today.  E2 offers the widest variety of gaming platforms available to include Sony PS2, Sony PS3, Ninetendo Wii, Nintendo Gamecube, and  Microsoft Xbox 360.

In addition, E2 has the ability to provide unlimited accent colors. You can choose from hundreds of laminate colors to highlight your gaming systems.  Other systems only provide a limited number of accent colors.  E2 enables you to blend your gaming system into your decor.

Lastly, and probably one of our most popular features is the ability to put your practice logo on your gaming system.  You can send Boyd a camera ready logo and we will prominately place it on the front of your gaming system to promote your practice.

If the box of your gaming system is visibly damaged, please note this damage on the bill of lading and call for an inspection of the damage by the freight carrier.

If you are unsure whether your gaming system is damaged, please note "Possible concealed damage" on the bill of lading.

Please notify Boyd of any difficulties encountered with the delivery of your gaming system.  We will do everything we can to make sure you receive your gaming system in good condition.