Q: Can I customize my drawer configuration?
A: Yes, Boyd can customize your cabinets to your specification. In some cases, additional charges may apply.
Q: Does Boyd have a "Resident/Grad" program?
A: Yes, Boyd has a very competitive "Grad" program. Preferential pricing and 12 month no interest financing are available to first time equipment/grad orders. Please contact a Boyd Representative for more details.
Q: Does Boyd offer office design?
A: No. however, Boyd can work with your architect and/or contractor to best locate your equipment and utility connections. Boyd maintains a list of qualified dental office design professions and will be happy to provide a referral.
Q: How long does it take to install?
A: Installation takes up to 1 week from the time we start.
Q: Is a junction box included with the purchase of my Boyd delivery unit?
A: No, if you want a junction box, one must be ordered separately.
Q: What colors are offered on Boyd Delivery Units?
A: Any matte finish from the major laminate manufacturers (Nevamar, Wilsonart, Formica, or Pionite).
Q: What instrumentation is included in your Boyd Delivery System?
A: Boyd includes: 3-way syringe (quick release), (2) "Automatic" hookups (one wet, one dry), Saliva Ejector, High Volume Evacuator, Air/Water Filters, Regulators, Master On/Off Switch, PSI Indicator, Water Adjustment Knob, Water On/Off Switch, Manifold Control Block, Disc Style Rheostat.
Q: What solid surface materials do you use?
A: We offer Corian solid surface materials from Dupont as the standard material for our products.
Q: Are Boyd Delivery Units computer compatible?
A: Yes, all Boyd Delivery Units have the ability to provide access to a CPU, Flat Screen Monitor and Keyboard w/ Mouse.
Q: Where does a CPU go when putting a computer in a delivery unit?
A: Typically, a CPU has a dedicated "water proof" compartment in the rear of your Boyd unit for easy access.
Q: Don't CPU's generate heat?
A: Yes, but Boyd has worked very hard with the hardware vendors in developing a venting system that provides proper airflow over the CPU to prevent equipment damage and decreased efficiency.
Q: I have heard about the "biofilm" bacteria issue presented in the tubing of delivery units. Does Boyd offer a solution to this problem?
A: Yes, Boyd is the only orthodontic manufacturer that provides a system that gives you the ability to "blow out" the water-side of your 3-way syringe and high-speed hand piece. This should be a part of your normal shut-down protocol on a daily basis to minimize the growth of bacteria in your tubing. Boyd recommends flushing your tubing lines with an approved disinfectant to maximize results on a periodic basis.
Q: Does Boyd have a Self-Contained Water System?
A: Yes, we offer an air pressurized self-contained water system that gives you the ability to provide delivery of distilled water, sterile water or an alternative to "tap" water. This system precludes the need to "back flow" the check valve at each and every unit. Please contact Boyd for more details on this helpful system.
Q: What type of drawers does Boyd use in the construction of their delivery units?
A: We are very proud to offer a dove-tailed all maple drawer body with Boyd units. This drawer system is not only beautiful, but durable and easy to clean/maintain.
Q: What type of drawer glides does Boyd use?
A: Boyd offers a very high-end "soft close" full extension under-mount drawer glide system to provide a smooth, durable and high-end feel to your delivery units. Under mount drawer glides provide maximum side to side drawer width capability for the ultimate in storage capacity.
Q: Does Boyd offer an "Anti-Bacterial" delivery system?
A: Yes, Boyd is the only orthodontic manufacturer that offers a truly "sterile" water delivery system. With the use of a membrane system capable of filtering out bacteria down to 10 microns, and a system featuring silver nitrite impregnated tubing, Boyd offers the only "clean" delivery system. Please contact Boyd for more details.
Q: What utilities are required to hook-up a Boyd delivery system?
A: Typical installations require access to compressed air, vacuum and electricity. Depending the water source configuration of your unit, you may or may not need access to an external water source.
Q: Do Boyd delivery units include hand pieces?
A: No, you must provide your own hand pieces.
Q: Do Delivery Units require electrical approval?
A: Yes, all delivery systems that incorporate an electrical outlet need to be approved by an authorized testing laboratory such as UL or ETL. The electrical approval must be to the standard 60601 for medical/dental devices. Some of our competitors do not have any approvals or test to a lower standard. Please verify that any delivery unit you purchase has the proper approvals or you may face very "expensive" after the fact compliance requirements before taking occupancy of your new practice.