If you are an experienced Sales Support or Customer Service professional looking to join a fast paced, entrepreneurial company then we would like to talk to you! Boyd Industries, the market leader in the design and manufacture of Dental Operatory Equipment, is seeking Customer Service Associates based either at the Clearwater, FL headquarters or work-from-home in other parts of the USA.
As a member of the Boyd team, you will interact with Customers, Territory Sales Representatives, Account Managers and Boyd staff to respond to general customer inquiries by phone or email, send marketing literature upon request, verify the accuracy of sales quotes, look up customer account history, confirm shipping dates and status, and other similar tasks. You may be called upon to represent the company at various regional and national tradeshows to interact with customers, process sales quotes and stock marketing collateral. As an ambassador of the company Brand, you will help improve department procedures and processes which enhance the overall customer experience at Boyd.
To succeed in the role, you will have excellent communications skills both written and verbal, be organized, possess great attention to detail, and able to work in a team environment. We welcome bi-lingual candidates as Boyd has customers around the world! You will have experience working with a Customer Relationship Management (CRM) system able to accurately enter information such as call notes, perform data searches, and generate basic reports.
If interested in this opportunity, please submit your resume describing your past sales experience and academic credentials to firstname.lastname@example.org.